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Return & Exchange

Return & Exchange

Time of refund

All successful requests for refund or order cancellation will see the refund process initiated within 3 days. The refund process is different for each payment method used.

If you paid using

  1. Credit / Debit Card
    1. Payment will be released back to the card you used to make payment. This process will take 7-10 working days depending on the card-issuing bank
  2.  PayNow
    1. Payment will be returned directly to your bank account.

For all refund requests or more information, email us at